Get the collection of the most popular Sumikko Gurashi characters at once😍
Would you like to have your own Sumikko Gurashi corner dwellers? So you can invite them to live at your place🏡
Our Sumikko Gurashi Bag includes four San X studio characters, 2 PCS each : Dinosaur Tokage, Cat Neko, Bear Shiroukuma and Green Penguin. You will get 8 super realistic plushies in a soft cartoon Sumiiko Gurashi Bag. This bag isn’t just a simple bag! It is filled with amazingly soft material and can be used as a decorative pillow.
Plushies are extremely squishy, soft and have round shape.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages are shipped from our warehouse in China by ePacket or EMS depending on the weight and size of the product. /p>
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-7 days processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 10 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-10 business days for the tracking information to update on the system. If your order was placed more than 10 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 60 days not including 2-7 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Pink Cloud Store (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (60 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
SUPER CUTE! AS DESCRIBED. I LOVE IT! 8 Pcs (2 of each character). All fit inside the zippered see-thru pillow.
20 Dec 2019 10:41
Ordered 11.11 arrived 12.20 Vancouver BC Canada - super cute vacuumed packed so just fluffing it out. Nice and soft ; good quality materials , zipper top area is dirty hopefully will wash out but stuff use so cute I don’t mind - love this will get more next time for gifts for friends! See my photo collage
26 Nov 2019 03:58
19 Nov 2019 08:33
All soft and as in the photos
12 Nov 2019 14:17
The package was ripped but everything else was good. It was very soft and cute. I would recommend . Did not communicate with the store